All smoker deliveries by Third Party Dedicated Contract Driver to include delivery to specific “ship to” address. Smoker(s) will be unloaded at curbside and permanent legs installed.
Customer is responsible for receiving the smoker, handling beyond curbside and gas, electric and venting installation/connection.
Unless otherwise stated, Southern Pride will assign a freight company to deliver to specific “ship to” address.
A crating charge will be added. (See price list for crating charge for specific model.)
Customer is responsible for receiving, unloading and setting the smoker in place and for gas, electric, and venting installation/connection.
Customer would be responsible for making all arrangements for a freight company to pick the smoker up at Southern Pride’s factory in Alamo, TN and for all freight charges.
A crating charge will be added. (See price list for crating charge for specific model.)
Customer is responsible for receiving, unloading and setting the smoker in place and for gas, electric, and venting installation/connection.
Southern Pride will set the smoker on customer's trailer only. It is the customer’s responsibility to secure the smoker on their trailer.
Any additional services provided by Southern Pride would be at a rate of $125.00 per man hour plus material.
Customer is responsible for receiving, unloading and setting the smoker in place and for gas, electric, and venting installation/connection.
Southern Pride recommends smokers be secured to transporter with chains and booms (binders). NO ratchet straps. NO chains or straps over the top of the smoker.
Lift gate delivery is available only for models SC-200, DH-65, and SRG-400 and must be requested when order is placed.
Thoroughly inspect the shipment immediately upon arrival. If goods are received in damaged condition, it is important you notify the carrier and insist on a notation of the damage on the freight bill. Without this notation, no claim can be enforced against the carrier. If damage is extensive, it might be necessary to refuse the shipment and have it returned to Southern Pride. If concealed damage is discovered, notify the carrier as soon as possible and request an inspection. Unless you do this, the carrier will not entertain any claim for damage. If you give the carrier a clear receipt of goods that have been damaged in transit, you do so at your own risk and expense.